Terms of Use
Last updated: January 29, 2026
1. Agreement to Terms
Welcome to PopupHQ. These Terms of Use ("Terms") govern your access to and use of the PopupHQ platform, including our website, mobile applications, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
2. Description of Service
PopupHQ is a platform designed to help market organizers manage vendor applications, process payments, and organize craft markets. Our Service allows market organizers ("Hosts") to create markets, accept vendor applications, and collect fees, while enabling vendors to apply to participate in markets.
3. User Accounts
To access certain features of the Service, you must create an account. You agree to:
• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
4. Data Privacy & Organization Isolation
Your Data Remains Private
All application data, vendor information, and organizational data is strictly private to the organization it belongs to. We maintain complete data isolation between organizations to ensure:
• Your market data is accessible only to your organization
• Vendor applications are visible only to the organization they applied to
• No cross-organization data access or sharing occurs
• Your business information remains confidential
5. No Sale of User Data
We Never Sell Your Data
PopupHQ does not sell, rent, lease, or trade your personal information, application data, or any user data to third parties for any purpose. This is a core commitment we make to all of our users. Your data is used solely to provide and improve our Service.
6. Acceptable Use
You agree not to use the Service to:
• Violate any applicable laws or regulations
• Infringe on the rights of others, including intellectual property rights
• Transmit any harmful, threatening, or objectionable content
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Collect or store personal data about other users without their consent
• Use the Service for any fraudulent or deceptive purpose
• Impersonate any person or entity
7. Payments and Fees
PopupHQ offers various subscription tiers with different pricing. By selecting a paid subscription, you agree to pay all applicable fees. Payments are processed through Stripe, and you agree to their terms of service. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.
For Hosts collecting vendor fees, PopupHQ may charge a transaction fee based on your subscription tier. You are responsible for ensuring compliance with all applicable tax laws related to your market operations.
8. Intellectual Property
The Service and its original content, features, and functionality are owned by PopupHQ and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.
You retain ownership of any content you submit to the Service. By submitting content, you grant PopupHQ a non-exclusive, worldwide, royalty-free license to use, store, and display such content solely for the purpose of providing the Service.
9. Third-Party Services
The Service integrates with third-party services, including Stripe for payment processing. Your use of these third-party services is subject to their respective terms and conditions. PopupHQ is not responsible for the actions or policies of any third-party services.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. POPUPHQ DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, POPUPHQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
12. Indemnification
You agree to indemnify and hold harmless PopupHQ, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another party.
13. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting us.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
17. Contact Us
If you have any questions about these Terms of Use, please contact us at:
PopupHQ
Email: support@popuphq.co